Skilled labour shortage – an industry analysis by SVIT Zurich
The latest information event organised by VZI/SVIT Zurich revealed an alarming finding. The dissatisfaction among seniors in the property sector is serious. Around 60 % of those surveyed consider their workload to be unsatisfactory, while over 50 % categorise large portfolios as problematic. This study emphasises the considerable challenges involved in managing large portfolios and highlights the urgent need for action. Experts suggest numerous opportunities for improvement, including the standardisation of processes, intelligent digitalisation and the promotion of leadership skills.
The dissatisfaction among seniors in the sector was particularly striking at the VZI/SVIT Zurich information event. Around 60 % of those surveyed felt that the workload was unsatisfactory and over 50 % rated large portfolios as problematic. The study clearly shows that managing large portfolios is a considerable challenge.
Structural problems and proposed solutions
Experts agree that there are structural challenges that are difficult to change. Nevertheless, there are numerous opportunities for improvement, such as the simplification and standardisation of processes, efficient systems and intelligent digitalisation. In addition, the promotion of leadership skills could better overcome organisational challenges. Improved conflict management and the proactive promotion of talent and career changers are further possible steps to overcome the shortage of skilled labour.
Shining a light on the distribution of roles in management
The areas of responsibility of “Bewis” (managers) include activities that require specific skills and competences. The allocation of these tasks within a company is largely determined by the management business model. In order to reduce frustration when dealing with large portfolios, four different “Bewi” profiles were identified and corresponding solutions developed. All-rounders are supported by juniors and administrators. A more efficient support system could help to reduce the frustration of managing large portfolios.
Digital management promotes clear processes, integrated systems and the use of artificial intelligence (AI). An advanced IT infrastructure is essential here. Specialists and integrated “Bewis” work in teams with other specialised experts. Attractive career paths and complementary skills are key success factors here. A narrowly defined area of responsibility could also help to minimise job frustration.
Key to solving the skills shortage
The skills shortage in the real estate sector is a multifaceted and complex problem that requires far-reaching structural and organisational adjustments. Some of the existing challenges can be tackled through clever conflict management, targeted promotion of talent and the adaptation of roles within property management.
It remains to be seen how the industry will implement these proposed strategies to improve the working conditions and satisfaction of its professionals.