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Swiss cities are getting smarter

Winterthur , January 2021

More than 40 Swiss cities are already actively involved in the Smart City concept, according to a report by the ZHAW. A particularly large number of projects are ongoing in the area of smart governance. Cities, however, would like more support from the Confederation and the cantons overall.


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Thanks to digitization, networking, participation and efficiency, a smart city should contribute to a higher quality of life and more sustainability. This is how most Swiss cities explain the concept of the Smart City, according to a study by the Zurich University of Applied Sciences ( ZHAW).

The ZHAW carried out the study for the first time this year and was supported by several partners. A total of 84 Swiss cities and municipalities took part. According to the results, more than half of them rate the topic of smart cities as important or very important and are actively involved in it. At the end of 2020, however, only 23 cities had a developed smart city strategy. According to the ZHAW, this number is likely to increase in the coming years. For example, a strategy is already being developed for seven cities.

The ZHAW has examined the development of intelligent cities using nine dimensions. The cities surveyed had a total of 329 existing projects in these dimensions. Most of the projects – 98 in total – are part of the Smart Governance dimension. City apps or chatbots, for example, make it easier to access information relevant to administration. This category also includes digital building permits or the digital notification of relocation.

There are also 76 projects in the Smart Energy and Environment dimension. Certification as an energy city was mentioned here particularly often. Many projects aim to promote renewable energies and conserve resources. But intelligent power grids and lighting systems are also in focus in several cities.

According to the ZHAW, most smart city projects are initiated within the administration, by energy suppliers or by politics. The cities are often based on other cities at home and abroad. However, many cities would like more support overall from the federal government and the cantons.

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